{
  "@context": "https://schema.govfresh.com/v1/context.jsonld",
  "@id": "https://schema.govfresh.com/v1/ServiceRequestStatus",
  "@type": "DefinedTermSet",
  "name": "Service request status",
  "description": "Open311 GeoReport v2 only defines open and closed. That hides what residents most want to know: has anyone started on this yet? These terms add that detail, and still map back to Open311 - anything but closed, rejected, or duplicate maps to open.",
  "hasDefinedTerm": [
    {
      "@type": "DefinedTerm",
      "@id": "gs:reqstatus/open",
      "termCode": "open",
      "name": "Open",
      "description": "Received, not yet being worked on. Maps to Open311 open."
    },
    {
      "@type": "DefinedTerm",
      "@id": "gs:reqstatus/inProgress",
      "termCode": "inProgress",
      "name": "In progress",
      "description": "Assigned and being worked on. Maps to Open311 open."
    },
    {
      "@type": "DefinedTerm",
      "@id": "gs:reqstatus/onHold",
      "termCode": "onHold",
      "name": "On hold",
      "description": "Acknowledged, but stuck — for example, waiting on a contractor or a season. Maps to Open311 open."
    },
    {
      "@type": "DefinedTerm",
      "@id": "gs:reqstatus/closed",
      "termCode": "closed",
      "name": "Closed",
      "description": "The work is finished. Maps to Open311 closed."
    },
    {
      "@type": "DefinedTerm",
      "@id": "gs:reqstatus/rejected",
      "termCode": "rejected",
      "name": "Rejected",
      "description": "Closed with no action, for example because it's outside the authority's job. Maps to Open311 closed — but keeping this separate stops a resident from reporting the same thing again."
    },
    {
      "@type": "DefinedTerm",
      "@id": "gs:reqstatus/duplicate",
      "termCode": "duplicate",
      "name": "Duplicate",
      "description": "Closed because it was already reported. Maps to Open311 closed."
    }
  ]
}