Life event

What's happening in someone's life that a service relates to. People look for services by what's going on for them - having a baby, losing a job, moving house - not by which department runs the service. That's why the EU Single Digital Gateway sorts services this way. Kept broad on purpose: the department that issues a birth certificate differs everywhere, but the fact of a birth doesn't.

Part of the Service catalogue profile, used by Service.

Terms

CodeNameDescription
birth Birth Registering a birth, parental leave, child benefits.
death Death Registering a death, probate, bereavement support.
education Education School admission, further and higher education, student support.
employment Employment Starting work, employment rights, workplace rules.
unemployment Unemployment Looking for work, income support, retraining.
housing Housing Social housing, homelessness support, tenancy.
moving Moving home Changing address, local registration, utilities.
marriage Marriage or partnership Registering a marriage, ending one, changing your name.
family Family Childcare, adoption, caregiving.
health Health Registering with health services, entitlements, records.
disability Disability Assessments, home adaptations, support payments.
retirement Retirement Pensions, concessions, later-life support.
business Business Registering a business, licensing, premises, trading.
vehicle Vehicle and driving Licensing, registration, parking.
tax Tax Assessment, payment, relief.
benefits Benefits and support Income and means-tested support.
immigration Immigration and residence Residence, citizenship, paperwork.
justice Justice Courts, legal aid, complaints and appeals.
environment Environment Waste, recycling, pollution, land.
other Other Anything that doesn't fit the other categories.
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